NovoAir JSR Terminal – Jashore Airport

The Terminal 1 of Jashore Airport (JSR) is the only location for NovoAir, a well-known domestic airline in Bangladesh. JSR is NovoAir’s principal hub and the focal point of its domestic flight operations in Bangladesh. Customers of NovoAir can expect a seamless and convenient travel experience thanks to the Terminal 1 specialized amenities and services designed to meet the demands of domestic travelers.

By being aware of the terminal, travelers can avoid wasting time or possibly even worry by not accidentally arriving at the incorrect terminal. If you want to avoid any confusion and let everything continue efficiently while navigating the terminal, then you should rely on this post.

Contact Number, Address, and Code of NovoAir JSR Terminal

Airport NameJashore Airport
Airport AddressAirport Bypass Rd, Jashore 7400, Bangladesh
Airport CodeJSR
ICAO CodeNVQ
IATA CodeVQ
NovoAir JSR Contact No+880 421-64033
NovoAir JSR Terminal ArrivalsTerminal 1
NovoAir JSR Terminal DeparturesTerminal 1
Working Hours24 hours a day
Official NovoAir Websitewww.flynovoair.com
Official Facebook Page www.facebook.com/flynovoair
Official Twitter Pagetwitter.com/NOVOAIR
Official Linkedin Profilewww.linkedin.com/company/novoair
Official Instagram Accountwww.instagram.com/flynovoair
Official Youtube Channelwww.youtube.com/c/flynovoair

NovoAir Departure Terminal at JSR

NovoAir only conducts departures out of Jashore Airport’s Terminal 1 (JSR). NovoAir uses the Terminal 1 for both arrivals and departures because it is a domestic airline that mostly serves locations within Bangladesh. NovoAir travelers going domestically may expect more efficient operations and a more seamless experience thanks to this dedicated terminal.

Series of Action to take for NovoAir Departure at JSR

  1. Arrive Early: Expect to have rather long waits at the airport as it is advisable to be at the airport at least 2-3 hours before the time you intend to depart. 
  2.  Airport Check-in: If the passenger has not done web check-in, then he/she can contact the NovoAir check-in counters available at Terminal 1 of JSR. That’s, Passport, Visa – if needed and the confirmation of your reserved luggage. 
  3.  Baggage Drop-off: If you have a checked baggage go to the baggage drop off zone after you have completed the check in process. 
  4.  Security Check: Through the metal detectors as explained by security officers and staff. 
  5.  Departure Gate: This will show you the gate from which you are to board as indicated on your boarding pass. 
  6.  Boarding: The boarding process is controlled, wait for your boarding group to be called and the go ahead to board the aircraft. 

NovoAir Arrival Terminal at JSR

Jashore Airport’s Terminal 1 served as NovoAir’s hub for all flight operations. This means you won’t experience the chaos that sometimes comes with exploring a larger airport, especially when you first get there. Being aware of the exact location to check in your luggage after landing is a minor detail but can make a big difference. 

You can save valuable time by heading straight to the baggage carousel when you fly with NovoAir. Furthermore, NovoAir services are far more convenient than the Terminal itself.

Series of Sequence to take Upon NovoAir Arrival at JSR

Disembarkation: Obey the instructions of the cabin crew and get to the airport terminal. 

Immigration: Go to the immigration counters . Make sure you have your personal identification, that is passport and any visa that might be expected from you. 

Baggage Claim: Check which terminal / floor your flight operational from and find the baggage claim area closest to it. Stay or wait for your luggage to come out from the baggage claim area; most of the luggage comes out through the carousel. 

Customs: Go through the customs if there are items that will need the customs’ attention, declare them appropriately. 

Exit: After this, move to the exit of the terminal which is outside the emigration and immigration control point. 

Facilities and Amenities Available at JSR Terminal

It is understood by NovoAir JSR Terminal that a seamless and enjoyable travel experience starts the moment you enter the terminal. You can discover everything you need for a pleasant and beneficial break, whether your goal is to get a delicious meal at a restaurant, browse duty-free stores, or simply relax at a café. Providing you with exceptional support during your trip is the top priority for their committed team. They will ensure a seamless check-in process and assist you at every turn.

Make the most of the time you have before takeoff by using the many facilities available at the JSR terminal and on board, like;

  • Check-in Counters
  • Information Counters
  • Lost & Found Desks
  • Airline Reservation Desks
  • Flight Status Information 
  • ATMs and Banks
  • Special Assistance
  • Boarding Assistance
  • Baggage Drop-off
  • Currency Exchange
  • Duty-free shops
  • Emergency Service
  • Rental Car Services
  • Shuttle Service
  • Luggage Carts
  • Luggage Wrapping
  • Restaurants and Cafes
  • Business Centre
  • Pet Relief Areas
  • Kids Play Areas
  • Wi-Fi/ Internet access
  • Child Care Rooms
  • Retail Stores
  • Airline Lounges
  • Unaccompanied Minor
  • Charging Stations
  • Security Checkpoints

Ticket Booking

If they would like to fly with NovoAir, they can make reservations at their selected location and purchase tickets at the NovoAir JSR Terminal. At NovoAir’s departures terminal, there are ticketing desks manned by polite and informed personnel who can help travelers with the booking process. Additionally, please ask the staff members manning those counters if you have any special questions about reservations.

Ticket Cancellation & Refunds

With the circumstances in our daily lives, it is occasionally necessary to cancel your reservation. Passengers can cancel flights to or from the Jashore Airport at the ticketing desks at JSR’s NovoAir terminal. As you proceed with the cancellations, it is crucial that you read, comprehend, and be aware of the airline’s cancellation policy in order to determine whether you are eligible for reimbursement or a complete refund of your unused ticket.

Check-in facility

There are multiple check-in options available to travelers with NovoAir flights planned out of the airport’s Terminal 1. The techniques include checking in at an airport counter to get system support and using a self-service kiosk to finish the process on your own. Whichever route you decide to take, it’s imperative that you arrive to the airport promptly and give yourself enough time to complete the procedure.

Options to Seat/ Class Upgrade

From the NovoAir JSR Terminal, travelers can adjust their flight schedule and purchase better seats. Although it is preferable to upgrade your ticket when making your reservation, you can still do so after checking in. The additional cost must be paid in order to receive an upgrade. The following advantages come with upgrading your ticket: more in-flight entertainment choices, free wifi and internet, free snacks, drinks, and meals, more room for your seat, etc.

Information Counters

Information counters are the main feature of the NovoAir JSR Terminal arrivals and departures, and they are run by NovoAirlines agents. Let’s say you are unable to enter the airport at any given time. If such is the case, you can visit the information counters and ask the airline executives manning the desks for advice, answers, and support. In addition, you can use NovoAir’s official website to contact the airline by phone or chat and to learn more about their customer service department.

Lost & Found Desk

Passengers who have misplaced, damaged, or delayed luggage can get assistance from the lost and found service at the NovoAir JSR Terminal. If they would like additional support, travelers should report any of the mentioned problems to the lost and found desk. Travelers who desire additional assistance can find this service and file complaints on the official airline website. You should be aware that depending on the circumstances surrounding your missing luggage, it can take some time for the airline staff to get back to you with the solution.

Pet Travel Services

Travelers wishing to travel with their four-legged companions can use the pet travel service, which departs from NovoAir JSR Terminal. Travelers must notify the airline in advance of their departure if they wish to use this service. Pet travel is subject to several regulations and limitations. Thus, make sure you stay informed about the specifics. Your pet may only travel with you if it won’t endanger other customers or staff members. To access the specifics, navigate to the “pet travel service” section of Aur Air’s official website. Make sure you familiarize yourself with NovoAir’s proposed pet travel policy.

Unaccompanied Minor Service

Passengers departing from the NovoAir JSR Terminal can avail themselves of unaccompanied minor service. Minors traveling without or without the presence of their parents, legal guardians, or other adults are eligible to use this service. Encouraging your kid to travel with an escort who can aid with pre-boarding procedures, get them to the boarding gates, and board the aircraft with them is made possible. Until your youngster reaches his destination, the personnel will attend to his wants and requirements while on board.

Special Assistance

Passengers who need extra help, attention, or support can take use of special assistance or accessible services provided by NovoAir JSR Terminal. If you are among the passengers in need of extraordinary assistance, you can take advantage of this service by getting in touch with NovoAir’s customer service desk at Terminal 1 of the JSR. In order for the airlines to plan this service for you on time, it is imperative that you notify them in advance of your reservation.

Parking Options

The Jashore Airport’s NovoAir terminal offers a number of parking choices. It implies that travelers won’t have to worry about their cars when they drive to the airport. There are several parking alternatives available, such as valet parking, long-term parking, short-term parking, and reserved parking. You can choose from among the available options based on your preferences and choices, and find out if there are any fees or prices involved.

You can get assistance with your options and answers to your queries from the authorities at the airport. Therefore, kindly contact the customer care desk or the agents.

Airport or Airline Lounges

A number of airline/airport lounges are run by NovoAir JSR Terminal, the international airport located at Jashore. Both frequent flier program members and those traveling in first class are able to access these lounges. Depending on your travel class and other similar variables, you may be able to enter these lounges. Please contact the customer service department of your airline for further information about the eligibility requirements.

List Of All NovoAir Terminal

NovoAir (JSR) Jashore Airport Location Map

Frequently Asked Questions

What terminal is NovoAir at JSR?

At JSR, NovoAir designates the Terminal 1.

What terminal is NovoAir at Jashore Airport?

At Jashore Airport, NovoAir makes use of the Terminal 1.

What Terminal is NovoAir arrivals at JSR?

NovoAir uses Terminal 1 for its arrivals at JSR.

What Terminal is NovoAir Departure at JSR?

Departure of NovoAir takes place within the Terminal 1 of JSR.

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