A trip free of hassle and trouble can be expected for passengers who make sure every facet of their flight travel is planned. Learning about your Solomon Airlines SCZ Terminal would be very beneficial if you have Solomon for your upcoming arrivals or departures. This information assists you at every stage, starting from the time you enter the terminal with your reservation and continuing until you receive the amenities you want and board your airline flight.
Overview of Solomon Airlines SCZ Terminal
| Airport Name | Santa Cruz/Graciosa Bay/Luova Airport |
| Airport Code | SCZ |
| Airport Address | 7RM2+9F4, Matamotu, Solomon Islands |
| Solomon Airlines Luova Airport Terminal | Terminal 1 |
| Solomon Airlines IATA Code | IE |
| Solomon Airlines ICAO Code | SOL |
| Airport Phone No. | N/A |
| City | Santa Cruz Islands |
| Country | Solomon Islands |
| Working Schedule | 24 hours |
| Solomon Airlines Official Website | https://www.flysolomons.com/ |
| Solomon Airlines Facebook Page | https://www.facebook.com/solomonairlines/ |
| Solomon Airlines Instagram Account | https://www.instagram.com/solomonairlines/ |
| Solomon Airlines Twitter Page | https://twitter.com/flysolomons |
Departure Terminal of Solomon Airlines at Luova Airport
The departure area of Luova Airport is Terminal 1 for Solomon Airlines flights. Passengers can enjoy a contemporary and easy experience at the Solomon Airlines Luova Airport.
Among the most prominent amenities offered to passengers is the newly redesigned Belama Lounge in the departure terminal. It can accommodate up to 40 people and features contemporary furniture, including armchairs and sofas made of blue leather that are paired with traditional artwork from the Solomon Islands.
Process to Undertake for Solomon Airlines Departure at Luova Airport
The steps to follow in order for a Solomon Airlines flight to depart from Luova Airport are as follows:
Check-in: Passengers who have not checked in online and want an efficient check-in with the guidance from dedicated staff can consider the counters available within Solomon Airlines SCZ Terminal building to check-in for the flight. One must arrive at the airport at least two hours before the scheduled flight departure to enable hassle-free check-in and on-time boarding.
Documentation: Upon check-in for flights at the airport one must provide visa, passport, and necessary travel documents.
Boarding: After successfully clearing the aforementioned formalities, passengers are directed to the boarding gate.
Arrival Terminal of Solomon Airlines at Luova Airport
Solomon Airlines uses Luova Airport’s Terminal 1 to handle arrivals. Travelers aboard Solomon Airlines are said to have had “a delightfully smooth and stress-free” arrival experience.
To welcome passengers, the arrival terminal is equipped with contemporary amenities and services. Within Solomon Airlines SCZ Terminal, this features the Belama Lounge, which provides travelers with a cozy area to sit, free food and drink, free Wi-Fi, and other first-rate amenities.
Procedure to Follow Upon Solomon Airlines Arrival at Luova Airport
Following these important steps is what travelers need to do when they arrive at Luova Airport:
- At designated counters within the arrival terminal, passengers undergo immigration and customs inspections.
- For baggage retrieval, passengers must spot the baggage claim area within the terminal building.
- After that, travelers can head to the ground transportation choices, which are situated outside the main entrance and include taxis, minibuses, and scheduled hotel transfers.
Terminal Services to Unleash Through Solomon Airlines Luova Airport
The airline provides its customers at Solomon Airlines SCZ Terminal 1 with a variety of services and facilities. Here are a some of the amenities:
- Duty-Free Shops
- ATMs & Banks
- Emergency Service
- Special Assistance
- Baggage Drop-off
- Pet-relief Area
- Lost & Found
- Kid’s Play Area
- Airline Lounges
- Infromation Desk
- Unaccompanied Minor Support
- Ticket Counter
- Boarding Assistance
- Luggage Wrapping
- Shuttle Service
- Check-in Counters
- Sharging Stations
- Childcare Rooms
- Retail Stores
- Security Checkpoints
- Rental Car Services
- Restaurants and Cafes
- Currency Exchage
- Luggage Carts
- Wi-Fi or Internate Service
Flight Reservations
Reservations for flights are available at Luova Airport with Solomon Airlines. Through the designated check-in counters for the flights at Solomon Airlines Luova Airport’s Terminal 1, travelers can make direct airline reservations at the airport.
Flight Cancelations
There are some restrictions and costs associated with canceling a flight with Solomon Airlines.
- Requests for reservation modifications or cancellations may only be sent directly to Solomon Airlines or their authorized agent under the terms of carriage listed on the airline’s website.
- The fare regulations that apply to the particular fare type that a passenger has selected will apply to their reservation, according to the Conditions of Carriage. Any applicable change fees and restrictions are included in these fare rules.
- Furthermore, according to the Conditions, Solomon Airlines retains the right to cancel reservations or impose a reasonable service fee in the event that a passenger is late or fails to show up for their flight within Solomon Airlines SCZ Terminal, subject to the applicable Fare Rules.
Check-in Counter
- The terminal 1 check-in counter of Luova Airport is specifically designated for the national carrier of the Solomon Islands, Solomon Airlines.
- The check-in counters for Solomon Airlines are open three hours prior to departure for flights departing from Luova and Brisbane, and two and a half hours prior to departure for flights departing from Port Vila and Nadi for international travel.
- Domestic Solomon Airlines flight check-in desks open ninety minutes before departure and shut thirty minutes before takeoff at Solomon Airlines Luova Airport.
Baggage Allowance
The following summarizes the main information regarding Solomon Airlines baggage policy at Luova Airport:
Cabin Baggage:
- Cabin baggage on domestic flights is allowed up to 105cm in maximum size (48cm wide by 34cm high by 23cm deep). The allowance is 5 kg.
- The cabin baggage allowance for international economy class flights is 7 kg, with the identical maximum size dimensions of 105 cm.
Checked Baggage
- All domestic and international flights operated by Solomon Airlines are eligible for a complimentary checked baggage allowance.
- When booking an international flight from Luova to Brisbane, extra baggage costs AUD16 per kg if paid in advance or AUD20 per kg if paid on the day of departure.
- Within the Solomon Islands, domestic excess baggage fees range from SBD14 to SBD20 per kg.
Information Counter
Luova Airport has a desk with information. It seems that there is additional assistance available at the information desk if you have any questions. Travelers can come up to ask for help with a range of questions, including general inquiries about Solomon Airlines SCZ Terminal, flight information, and directions.
The airport’s information desk seems to be a standard feature that helps direct and assist travelers while they are at Luova Airport.
Lost & Found
- For travelers who have misplaced or forgotten items during their trip, the Luova Airport’s Lost & Found desk—specifically, the SCZ Terminal, where Solomon Airlines operates—is an essential resource.
- Travelers seeking to locate misplaced items, such as laptops, luggage, keys, and wallets, can seek assistance from the Lost & Found desk at Solomon Airlines SCZ Terminal.
- The polite employees at Solomon Airlines Luova Airport’s Lost & Found desk carefully log information about misplaced objects and start the process of having them returned as soon as possible.
- Providing a more efficient and seamless method of regaining misplaced possessions, this service reduces the anxiety and inconvenience caused by misplacing items while traveling.
- Passengers may be more careful with their belongings when a Lost & Found desk is present because they know that there’s a chance to find misplaced items.
Special Assistance for Disabled Passengers
- Personalized assistance services customized to each passenger’s needs are provided by Solomon Airlines at Luova Airport for those traveling with disabilities.
- Services like priority check-in and boarding to avoid crowds, assistance with baggage, Solomon Airlines SCZ Terminal navigation, and aircraft boarding are all available to passengers with disabilities.
- The airline offers wheelchair services to make traveling less stressful for customers with physical restrictions by assisting them in getting around the airport and to their gates on time.
Airport Lounges
The Belama Lounge, run by Solomon Airlines, and the exclusive Airsist private lounge are the two airport lounges at Luova Airport that offer first-rate services and facilities to improve the traveler experience.
Passengers can usually get free food, drinks, Wi-Fi, and other amenities from airport lounges at Solomon Airlines Luova Airport, like the Belama Lounge. Before their flights, travelers can unwind, work, or host guests in these lounges, which offer a peaceful and comfortable environment.
List of All: Solomon Airlines Terminals
Luova Airport (SCZ) Location Map
Frequently Asked Questions
Solomon Airlines flies to various destinations from Luova Airport. From Luova, the airline provides domestic as well as international services. Brisbane, Nadi, Port Vila, Vanuatu, Port Moresby, and other domestic locations within the Solomon Islands are among the destinations that Solomon Airlines serves from Luova Airport.
Yes, wheelchair assistance, priority check-in and boarding, and customized support for travelers with special needs or disabilities are all provided by Solomon Airlines at the SCZ Terminal.
Airlines reservation desks, special assistance, unaccompanied minor services, banks and ATMs, baggage drop-off, duty-free stores, pet relief areas, information desks, boarding assistance, airline lounges, and more are just a few of the services provided by the Solomon Airlines Luova Airport.
90 minutes prior to domestic flights and three hours prior to international flights, Solomon Airlines maintains dedicated check-in counters at the SCZ Terminal.
Yes, the departure terminal houses Solomon Airlines Belama Lounge, which provides travelers with first-rate facilities and services.
Solomon Airlines SCZ Terminal 1 (SCZ Terminal) is utilized by Solomon Airlines.