One of the most practical methods of travel is by air, but getting around the airport can be challenging, especially if you don’t have up-to-date knowledge of its amenities, policies, and other details. We have included this segment so that you may have access to all of this information and make the most of your travel with South African Airways FIH Terminal.
You can thus simply reach the terminal and proceed through the pre-boarding procedures without encountering any delays or disturbances when you schedule your next flight with South African Airlines to or from the FIH at N’djili International Airport. Everything from flight bookings to baggage allowances to cancellations to questions concerning in-flight entertainment, pet travel services, special assistance, etc. may be found here.
Specifics of South African Airways N’djili International Airport
| Airport Name | N’djili International Airport |
| South African Airways N’djili International Airport Address | JC5W+X9Q, Bd Lumumba, Kinshasa, Congo – Kinshasa |
| Airport Code | FIH |
| IATA code | SA |
| ICAO code | SAA |
| South African Airways N’djili International Airport Contact Number | +243 81 22 37 602 |
| South African Airways Mpumalanga Terminal | Main Terminal |
| Working Hours | 24 hours |
| Official Website | www.flysaa.com |
| www.facebook.com/FlySAA | |
| You Tube | www.youtube.com/@southafricanairways |
| twitter.com/i/flow/login?redirect_after_login=%2Fflysaa | |
| Instagram Account | www.pinterest.com/flysaa |
Where does South African Airways depart from N’djili International Airport?
At N’djili International Airport, South African Airways (SAA) takes off from Terminal II. In order to permit check-in, security checks, and any unanticipated delays, you should be at South African Airways FIH Terminal for an aircraft at least two to three hours before your scheduled departure time.
The airline may refuse to allow a passenger to board if they come late, which would cause them to miss their trip and maybe have to pay for additional transportation.
Procedure to Follow to Qualify for flight Boarding at South African Airways N’djili International Airport
Passengers must adhere to the usual check-in and boarding procedures in order to be eligible for flight boarding at N’djili International Airport, operated by South African Airways. When checking in, getting cleared by security, and going through the boarding gates, within South African Airways FIH Terminal, passengers must make sure they have the necessary paperwork ready.
Due to government requirements, everyone traveling abroad over the age of 16 must have a valid return ticket, a passport, a visa, and any required medical papers.
In order to facilitate these processes and secure a seamless boarding experience, it is imperative to be at the airport well in advance of the scheduled departure time.
Where is the South African Airways Arrival Point at N’djili International Airport?
When South African Airways arrives at N’djili International Airport, it uses Terminal II. For the sake of travelers using South African Airways, N’djili International Airport’s Terminal II provides a number of facilities and conveniences to guarantee a seamless arrival. When flights arrive at South African Airways FIH Terminal, passengers can anticipate a smooth and orderly process for getting off, baggage claims, and subsequent travel arrangements.
Formalities That Passengers Must Go Through Upon Arrival at N’djili International Airport
To guarantee compliance with immigration and customs rules, passengers flying with South African Airways are required to go through quite a few formalities upon arrival at N’djili International Airport. When arriving at the airport, travelers usually have to go through the following formalities:
Immigration Procedure: Upon arrival, once getting off the plane at the South African Airways N’djili International Airport, passengers must proceed to immigration checks. Meanwhile, one must provide a visa and passport, and complete further relevant documentation at the immigration desk.
Customs Clearance: It may be necessary for travelers to declare any products they are carrying into the nation and to follow customs laws.
Baggage Claim: Upon deboarding and all clearance, passengers need to go to the baggage claim and collect their checked items.
Security Screening: Arriving travelers could have to go through additional security checks, depending on the South African Airways FIH Terminal’s protocols.
Health Declaration: Particularly in situations involving pandemics or medical catastrophes, passengers might need to fill out health declarations or present documentation of their immunizations.
Terminal Services at South African Airways N’djili International Airport
- Check-in Counter
- Duty-Free Allowance
- Airport Lounges
- Lost & Found Desk
- Immigration Services
- Shopping Outlets
- Cafes
- Bars
- Restaurants
- Forex Service
- Charging stations,
- Lounge Access
- Free Wi-Fi
- Services for Disbaled Passengers
- Children’s Play Area
- Family Restrooms
- Medical Assistance
- Inquiry Counters
- ATMs & Banks
- Parking Lot and many more.
Check-in Counter
To make the check-in procedure easier for travelers, South African Airways FIH Terminal has a check-in counter inside the terminal building. This involves showing up at the check-in desk for both domestic and international flights with a booking number, identity card, or passport.
The purpose of the check-in counter is to offer travelers a quick and easy way to check in for their flights and drop off any checked baggage before heading to the security and immigration checkpoints.
Passengers may readily access the check-in counter because it is usually situated in the middle of the terminal.
Special Assistance for Disabled Passengers
To offer a seamless and enjoyable flying experience, South African Airways N’djili International Airport offers special support to customers with disabilities. Any traveler in need of special assistance, including those with disabilities, can submit a request for aid by filling out a “Information Sheet for Passengers Requiring Special Assistance.”
The goal of this support is to meet the unique requirements of travelers with disabilities and guarantee their comfort and safety while traveling through the airport.
Lost & Found Desk
Assistance is available for travelers who have misplaced belongings at N’djili International Airport’s Lost & Found Desk. This service provides a dedicated lost & found counter where travelers can report and inquire about missing items in an effort to assist people in finding their misplaced belongings.
In addition to helping travelers retrieve their goods, South African Airways FIH Terminal’s Lost & Found Desk strives to reduce the anxiety that comes with misplaced items.
Unaccompanied Minor Support
- Unaccompanied Minor Support is available at N’djili International Airport from South African Airways. This program insures that children who are traveling alone will get the support and attention they need the entire way.
- In addition to helping with check-in and boarding, the airport offers special care for unaccompanied youngsters, making sure they are secure and comfortable throughout their journey.
- To schedule and acquire authorization for the child’s journey, the parent or legal guardian must contact the South African Airways office in their area.
Medical Assistance
- For travelers in need of medical assistance while in transit, South African Airways N’djili International Airport offers medical support. You can get assistance at the airport if you want medical attention or must visit the hospital.
- A traveler might ask for assistance at the airport to make the transfer easier and get the appropriate medical attention if they need to go to the hospital. The distinguished medical staff, equipment, and facilities that N’djili International Airport offers.
- On the other hand, it is evident that the airport has protocols in place to offer emergency medical assistance and expedite travelers’ access to medical care when required.
Information Desk
Passengers can get help, direction, and information on airport amenities, services, and general questions from the Information Desk at South African Airways FIH Terminal. To find your way to different terminal areas, check-in desks, lounges, restaurants, and other airport amenities, stop by N’djili International Airport’s information desk.
Passengers can even head to the information desk at the airport to seek flight information such as flight delays, changes, or cancellations.
Passengers requiring assistance with flight schedules and boarding times, can go to the specified counter available at the airport.
Lounge Access
- The South African Airways N’djili International Airport has lounge access. Regardless of the airline they are flying with, all business class passengers get access to the airport’s business class lounge.
- All business class travelers, regardless of airline, can access the exclusive business class lounge at N’djili International Airport.
- Among the facilities available in the business class lounge are a bar with free snacks and beverages and soft drink vending machines.
Free Wi-Fi Service
Travelers can stay connected during their trip with N’djili International Airport’s easy and easily accessible free Wi-Fi service. Using the free Wi-Fi at South African Airways FIH Terminal is as simple as following these steps:
- Activate your device’s Wi-Fi and choose the “KIA_FreeWiFi” or a comparable network name.
- You’ll be asked to input your mobile number once connected.
- After that, your cellphone number will receive an OTP (one-time password).
- After completing the OTP, you will be able to authenticate and use the free WiFi.
- You can get in touch with the Wi-Fi support staff at the airport information kiosk if you don’t have a functional cell phone.
- For a set duration of time, usually between 45 and 120 minutes, the free Wi-Fi service offers high-speed internet access.
- If you need to continue connecting after the free period ends, you might be able to buy more Wi-Fi access for a little fee.
Seat Selection
At South African Airways N’djili International Airport, South African Airways provides options for selecting a seat. For an additional charge, passengers can select their preferred seat from a selection of normal, extra-legroom, and emergency evacuation row options. When choosing a seat on South African Airways, customers typically have to pay a fee.
You can only choose a South African Airways seat at N’djili International Airport a certain number of times. A passenger’s seat selection may be changed a maximum of twice during a single flight reservation. This implies that you can reserve seats for up to two people on a flight with a single reservation.
List of All South African Airways Terminal
South African Airways N’djili International Airport Map
Frequently Asked Questions
South African Airways uses Main Terminal at N’djili International Airport.
At the FIH terminal, customers can, in fact, request special assistance for older travelers.
Check-in via the airport desk, online, via the SAA mobile app, via social media, curbside at the airport, and via a self-service kiosk are the accessible methods for South African Airways check-in at the Airport. When checking in at South African Airways FIH Terminal–N’djili International Airport for a South African Airways trip, these choices give travelers flexibility and convenience.