The primary airport used by Sudan Airways is Juba International Airport. By both flight traffic and the number of foreign destinations it serves, this Juba, Sudanese airport is the country’s second-largest international airport. If you are booking Sudan Airways trips from or to Juba for the first time, then you might be concerned about how to navigate the airport and ensure an efficient boarding and deboarding. Here we’ve covered all about the airport including Sudan Airways’ service within the terminal building.
A brief description Juba International Airport–JUB terminal
| Airport Name | Juba International Airport |
| Sudan Airways JUB Address | Juba, South Sudan |
| Airport Code | JUB |
| ICAO Code | SUD |
| IATA Code | SD |
| Sudan Airways JUB Contact No | +211 924 153 709 |
| Sudan Airways JUB terminal arrivals | Terminal 1 |
| Sudan Airways JUB terminal departures | Terminal 1 |
| Working Hours | 24 hours a day |
| Official Sudan Airways Website | sudanair.com/ |
| Sudan Airways Facebook Page | https://m.facebook.com/profile.php? |
| Sudan Airways Twitter Account | twitter.com/SudanAir_rblx |
| Sudan Airways Instagram Account | www.instagram.com/sudan_air/ |
Departure Terminal for Sudan Airways at Juba International Airport
One of the Sudan Airways Juba International Airport’s terminals, Terminal 1, that accommodates Sudan Airways for its departure. check-in , drop off baggage, and security checks are some of the prompts that the passenger intends to go through while departing upon Sudan Airways at the airport.
This terminal is used for departures and makes sure that passengers flying with Sudan Airways from Juba International Airport have a seamless and well-organized departure experience.
Procedure for Implementation at Juba International Airport via Departure on Sudan Airlines
Here are the steps involved in implementing the procedure at Juba International Airport via departure on Sudan Airlines:
- Check-in: For a short-haul flight, arrive at Sudan Airways JUB Terminal at least two hours in advance of the planned departure time; for a long-haul flight, arrive three hours in advance. For Sudan Airlines, check in at the relevant desk to obtain your boarding card and deposit any luggage.
- Security Checks: As soon as you check in, go through security checks to make sure you’re following airport security rules. Assume responsibility for adhering to all security protocols.
- Boarding: After qualifying check-in and security, go ahead to the valid gate for your Sudan Airways flight. Have your ear to the announcements if any or flight information displays for updates regarding boarding.
- Departure: Ensure to board the flight within the scheduled time frame for a seamless departure. Meanwhile do as per the instructions given by the airline staff’s instructions. Once you proceed to your seat and lock your carry-on bags away, flight is ready to takeoff.
By apply the above sequence Sudan Airways passengers can ensure a smooth travel experience from check-in to boarding and beyond. These procedure intends to help the fliers with an efficient departure from Sudan Airways Juba International Airport smoothly.
Arrival Terminal for Sudan Airways at Juba International Airport
Terminal 1 at Juba International Airport is Sudan Airlines’ hub, executing a seamless and well-organized arrival experience for travelers. Sudan Airways passengers arriving the airport may have to undergo go through several process such as immigration, picking up their bags, and leaving the terminal via Terminal 1.
Protocols to apply upon Sudan Airways Arrival at Juba International Airport
Passengers flying with Sudan Airways need to qualify the following procedure as briefed below on arrival at Juba International Airport (JUB):
- Immigration: On deboarding plane at Terminal 1, foreign passengers need qualify immigration to complete the necessary paperwork for entrance.
- Baggage Claim: After immigration process passengers can collect their checked baggage from the baggage claim area.
- Customs: for clearance, passengers need to pass by customs section after leverage baggage claim process.
- Exit: Once qualifying rest of all the procedure above passengers can exit the Sudan Airways JUB Terminal building after and continue to their preferred location, which may involve ground transportation choices including buses, taxis, or rental cars.
Available Sudan Airlines’ Ground Services at Juba International Airport
The following types of services are made available by Sudan Airways at Juba International Airport:
Customer Service:
Sudan Airways maintain designated customer service team at Juba International Airport’s JUB Terminal. They assure the travelers reliable assistance for a flawless trip. Passengers can have a pleasant interaction with committed employees to ensure a seamless departure procedure, including security checks and entry to opulent lounges.
Baggage Services:
Service for the passengers finding issues with the Baggage is accessible at Sudan Airways Juba International Airport. According to this service, travelers can anticipate assistance with checking in and retrieving their luggage from the airport. Furthermore, Sudan Airways guarantees adherence to airline baggage policies and procedures in order to promote a seamless travel experience for its customers.
Check-in Services:
The Sudan Airways Juba International Airport has check-in counters for Sudan Airways. Rather than operating flights out of Terminal 1, the airlines assign self-service kiosks for a hassle-free and efficient check-in experience for travelers.
Security Checks:
Security inspections are conducted by Sudan Airways at Juba International Airport. In order to ensure compliance with airport security regulations and guidelines, passengers should anticipate going through security inspections as part of the departure procedure.
Immigration and Customs:
At Sudan Airways JUB Terminal, Sudan Airways provides immigration and customs services. Juba International Airport serves customers arriving and departing on Sudan Airways flights with a seamless and efficient travel experience thanks to the on-site customs, immigration, and Port Health departments.
Services Available within JUB Terminal Building at Juba International Airport
A variety of services are available to travelers at Sudan Airways JUB Terminal 1, guaranteeing a convenient and effective travel experience. The following are a some of the services offered at Terminal 1:
ATMs and Banks
In Sudan, the Juba International Airport provides travelers with a number of amenities, such as banks and ATMs. These services are offered by the airport’s Terminal 1, guaranteeing that travelers have access to financial services while they are traveling.
Luggage Carts
At Juba International Airport, notably at Terminal 1, where Sudan Airways is located, luggage trolleys are provided. In order to facilitate travel and lessen the physical strain of lugging heavy bags, these carts are available to help customers move their belongings about the terminal.
Luggage Wrapping
Sudan Airways has a luggage wrapping service out of Terminal 1 at Sudan Airways Juba International Airport. With this service, a machine is used to firmly and pliablely wrap a protective plastic film around the luggage of passengers.
The plastic film is completely recyclable and non-toxic, and the entire process takes less than a minute. In addition to making your luggage simpler to locate on the luggage belt when you arrive, luggage wrapping can also shield your belongings from damage, theft, and filth. The ground floor check-in section of Juba International Airport is home to the luggage wrapping service.
Pet-friendly Air Travel
Travelers can take use of a number of facilities at Sudan Airways JUB Terminal, including pet-friendly flights. To guarantee their pet’s safe flight, pet owners can check their animals in at a special area of the airport.
The personnel at airports are qualified to manage dogs and give them the care and attention they require when traveling. To guarantee the security and welfare of pets when they travel, the airport has put policies and procedures in place.
Forex Service
Sudan Airways operates out of Terminal 1 of Juba International Airport, which also provides a Forex service. This service is intended to help travelers with various financial operations pertaining to overseas travel, such as exchanging currencies. Passengers may readily reach the Forex Service because it is situated in the Terminal 1 check-in area.
Lost & Found Desk
A Lost & Found Desk is available at Sudan Airways Juba International Airport to help travelers find any missing or lost belongings. Sudan Airlines’ terminal one is home to the Lost & Found Desk. To assist airport personnel in matching lost items with their rightful owners, travelers have the option to report lost items and include a thorough description.
Passengers can arrange for someone to claim their belongings on their behalf, and the Lost & Found Desk is open during airport business hours. The Lost & Found Desk is essential to accomplishing the purpose of the airport’s Lost & Found service, which is to guarantee travelers a seamless and effective travel experience.
Family Restrooms
For families traveling with children or those in need of help, the family restrooms at Juba International Airport offer a convenient and comfortable area. Family-friendly features including more space for privacy and convenience, kid-friendly amenities, and baby changing stations are all comprised in these restrooms.
Family restrooms are designed to meet the unique needs of passengers who are traveling with small children or who need assistance, making the experience of traveling to the airport more enjoyable and stress-free for families.
Information Counters
When traveling, passengers looking for help, direction, or information may always count on the Sudan Airways JUB Terminal Information Counter, located in Terminal 1. Answering questions about flight schedules, airport amenities, transportation alternatives, and general travel information is only one of the many services offered by the Information Counter, which is manned by friendly and competent staff.
Mobile Charging Stations
Mobile charging stations are available at Juba International Airport and are arranged thoughtfully across the facility to give visitors a safe and secure means of charging their electronics.
For tourists who depend on their smartphones or tablets for flight information, check-in, and connectivity when traveling, these charging stations are indispensable. The airport enhances the experience of travelers by offering mobile charging stations, which enable them to keep their gadgets charged and ready for use.
Children’s Play Areas
Young visitors can spend their time at Sudan Airways Juba International Airport playing in the children’s play area. This section is intended to amuse and occupy kids while their parents or guardians take care of everything relating to travel. The play area offers kids an enjoyable and safe place to spend time because it is furnished with activities and toys that are appropriate for their age.
Food and Drink Outlets
While waiting for their flights, travelers can take advantage of the range of food and drink outlets available at Juba International Airport. These restaurants offer a variety of dining alternatives to suit a variety of palates and dietary needs, ranging from light snacks to substantial dinners.
Airport & Airline Lounges
In the elegant and cozy Airport & Airways Lounge at Sudan Airways JUB Terminal, travelers can decompress and unwind prior to their flights. This lounge provides a calm setting with luxurious features, such as cozy chairs, beverages, and occasionally even showers.
Nursing Rooms/Areas
For tourists bringing newborns or young children, Juba International Airport has breastfeeding rooms and/or facilities. These establishments give parents a quiet, cozy area to nurse or change their infants’ diapers. Families with young children travel more conveniently and comfortably when nursing rooms or other spaces are available at the airport.
These services ensure a hassle-free and enjoyable travel experience by attending to the many needs of customers passing through Juba International Airport’s Terminal 1.
List Of All: Sudan Airways Terminal
Sudan Airways (JUB) Juba International Airport Location Map
Queries Answered!
When checking in for a Sudan Airways flight, it is essential to be at Sudan Airways JUB Terminal–Juba International Airport at least two hours ahead of time for domestic travel and earlier for international travel.
At Juba International Airport, Sudan Airways runs its operations within Terminal 1.
Subject to availability, additional services like seat preference, additional baggage allowance, or in-flight amenities could be offered at the airport counter, online, or via the Sudan Airways mobile app.